Please read carefully before proceeding with any of our service :
Terms and Conditions
Welcome to Jahrat! By accessing www.jahrat.com and any associated platforms including social media, mobile app, and wearable technology, you are agreeing to abide by these Terms and Conditions. Throughout these terms, "We", "Us", "Our", "Website", "Site", "System", "Platforms" refer to Jahrat, and "You", "Your", "User" refer to our valued Customers and Visitors.
These Terms and Conditions govern your use of the Jahrat website and any content available on our Platform. Placing an order on our site or other platforms signifies your acceptance of these Terms and Conditions, and you will be bound by them. We encourage you to carefully review the following details.
By accessing, visiting, and using our services, content, and resources, you are acknowledging your agreement to these Terms and Conditions. If you do not agree with any or all of the conditions or clauses outlined herein, we kindly ask you to cease using our site and platforms immediately.
Disclaimer
Jahrat is not liable or responsible for any damages or injuries you may sustain as a result of your use or inability to use the features offered by www.jahrat.com and its platforms.
Maintaining our Terms
Jahrat retains the right to modify, adjust, or extend these terms and conditions, or to suspend or terminate a user's access to the website or platform at any time without prior notice, if deemed necessary due to suspicious activities or violations of the site's terms, conditions, or privacy policies. In the event of any changes or amendments to these terms and conditions, the most recent revised version will take effect.
Intellectual Property Rights
At Jahrat, we are the sole owners of all content, resources, and materials available on our website and platforms, unless explicitly stated otherwise. We permit selected third parties to establish links to existing text or content on our site, provided they acknowledge the original source. However, any partial or total modification or reproduction of our content is strictly prohibited. We reserve the right to terminate the accounts of users who infringe on third-party copyrights.
User Content Rights
Our Terms and Conditions clearly outline that any content, including text, recorded audio, images, videos, or other original resources, that you choose to publish on our site or platform will be considered your own. By doing so, you grant Jahrat a globally non-exclusive and irrevocable license to view, use, translate, reproduce, distribute, outsource, and publish your content across various media platforms. We may utilize the content for legal purposes if necessary. It's important that your content is exclusively owned by you and does not infringe upon the copyright of any third party. Jahrat reserves the right to edit, modify, or remove your content at our discretion and without prior notice.
Products
Please note that while we strive for accuracy, we cannot guarantee that the products displayed online will precisely match the purchased product due to variations and differing configurations of personal computers and handheld devices. Nonetheless, we endeavor to maintain a close match. Should you receive a product that does not match the description on the website, it is your responsibility to promptly return it to the delivery assistant without removing any attached stickers from the product package. The illustrations, weights, and dimensions provided in the catalogue serve as informative references unless explicitly stated otherwise. Products and services purchased from our site and platforms are intended for your personal use and may not be resold.
Incase of inaccuracy
We always try to provide the latest, most accurate, and most reliable information on our website and platforms. However, we apologize for any unintentional human errors if they ever occur and we promise to fix them within the fastest possible time. Please note that we present our content as is and make no claims for its accuracy, either implied or expressed. There might be information appearing on the website containing inaccuracies, typographical errors, or omissions regarding product descriptions, availability, and pricing. We have the right to correct such errors, inaccuracies, changes or updates of information at any time without giving prior notice (even after our customers have submitted their orders).
Cancellation policy
Once our customer service agent contacts you by phone to confirm your order and delivery address, you have the option to cancel your order if necessary. However, please be aware that once you have reconfirmed the order with our customer service agent, you will no longer be able to cancel it until the delivery agent arrives at your designated delivery address with the product.
Pricing
We assure you that the price at the time of purchase will remain valid until the delivery date. This means you will not be subject to any increase in price for your ordered product(s) or service(s) after placing your order, nor will any adjustments be made if the price decreases. Please note that we reserve the right to change or adjust the pricing of our products and services without prior notice, and we may alter or terminate any offers at any time without prior notification. Listed prices include VAT unless otherwise specified, though the delivery charge is not included in the listed price.
Incase of technical errors
We assure you that the price at the time of purchase will remain valid until the delivery date. This means you will not be subject to any increase in price for your ordered product(s) or service(s) after placing your order, nor will any adjustments be made if the price decreases. Please note that we reserve the right to change or adjust the pricing of our products and services without prior notice, and we may alter or terminate any offers at any time without prior notification. Listed prices include VAT unless otherwise specified, though the delivery charge is not included in the listed price.
Order confirmation
Before accepting an order, you will be required to provide information for order verification, which may include (but is not limited to) your phone number, address, and order ID.
To mitigate the risk of credit or debit card fraud, we reserve the right to validate customer payment details before fulfilling the order and to verify the personal information provided to us. This verification process may involve checks on identity, residence, or banking information. Failure to respond to inquiries regarding these matters may result in automatic cancellation of the order within 2 working days. We also reserve the right to cancel an order directly if we suspect a risk of fraudulent credit or debit card use.
In the event of any errors or technical issues, we reserve the right to refuse or cancel orders. If such issues arise, we will contact you with further instructions and/or may cancel your order, notifying you accordingly. Regardless of whether the order has been confirmed or your credit card has been charged, we retain the right to refuse or cancel such orders.
Product Availability
Due to the popularity or limited supply of certain products, we may need to restrict the number of items available for purchase by customers. We retain the right to adjust available quantities at any time. In some instances, orders may be unable to be processed due to reasons such as insufficient stock. We reserve the right to decline or cancel any order for any reason at any time. If payment has been successfully processed and an order is canceled, you will receive a refund accordingly.